Frequently Asked Questions
What payment methods do you accept?
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We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.
Can I customize a gift item?
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Yes! Many of our products can be personalized. Look for “Customize” on the product page or contact us directly at support@dirava.com.
How long does processing take?
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Orders are typically processed within 1–2 business days. Custom items may take up to 5 days.
Do you ship internationally?
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Yes, we ship worldwide. International shipping rates and times vary by destination.
How do I contact customer support?
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You can reach us at support@dirava.com or via our contact form.