Informativa sulle spedizioni

Processing Time

  • Order Handling: 1–3 business days
    Once your order is confirmed, our team picks, packs, and prepares it for shipment.

2. Shipping Method

  • Standard International Shipping:

    • Includes end-to-end tracking for 99% of countries (except where local postal regulations prohibit tracking).

    • Carriers vary by destination but all provide a tracking number you can use to monitor your shipment online.

3. Delivery Estimates

  • Average Transit Time: ~10 business days
    Actual delivery time depends on your location and local customs processing. Remote or rural areas may experience longer transit.

4. Tracking Your Order

  • Once your order ships, you will receive an email with your tracking number and a link to view status updates.

  • If tracking is unavailable in your country, you will still receive proof of shipment and delivery confirmation where possible.

5. Customs, Duties & Taxes

  • International orders may be subject to import duties, taxes, or customs fees imposed by your country.

  • These charges are the responsibility of the recipient. Please check with your local customs office for details before placing your order.

6. Undeliverable Packages

  • If a package is returned to us due to an incorrect address or refusal of delivery, we will contact you to arrange reshipment.

  • Additional shipping charges may apply.

7. Lost or Damaged Shipments

  • In the unlikely event your package is lost or arrives damaged, please contact us within 14 days of the estimated delivery date.

  • We will work with the carrier to file a claim and ensure you receive a replacement or refund.